Time Warner Internet Packages - An Overviewappointment was not for two extra months. They were about to assistance me but by no means even named again. Outsourced service persons are the worst. The service would be the worst. Now my Television set doesn’t do the job. I had a rental residence that the tenant was not spending rent so I turned from the internet which i was paying for and put on a password so that they may not set it on underneath their identify.
Customer service is Terrible. I tried to aid an elderly neighbor get his cable box to operate. He has long been with no service for two days and won't be in a position to possess a technician readily available for A different 4 times. I am so happy I don’t give these individuals any of my hard earned income.
It non-responsive, freezes and often really need to wait around on the manual. It pretty weak illustration of shopper service that you choose to say you satisfaction you on.
I'm beyond frustrated. I'll Terminate this agreement when I can discover A further carrier. There isn't a Client SERVICE and what you have got is Regrettably lacking !!
I contacted customer service to do a mobile phone Verify on my daughters telephone mainly because it were fast paced for more than 4 hours. The representative’s title that ultimately aided me was named Monthly bill.
Don’t use time warner in austin or any where by! Their purchaser service dept. is totally Awful! When you are owning cable difficulties all they are doing is put you on maintain for times on end! I’ve been on keep for 4 hrs. considering that Fri, May perhaps sixteenth, 2014, & nonetheless no reaction! And After i last but not least was in a position to talk to an actual particular person, he just explained they would have to return my connect with inside 48 hrs.
I’ve have not been pleased with this business ever given that I had been forced to make use of them as my Tv set and Internet service provider. It's genuinely created me overlook AT&T U-verse. The moment I move from my apartment complex in and space exactly where I can have a possibility of who presents internet and cable, I’m ditching Time Warner within a coronary heart conquer. I get pretty annoyed with the regular technical concerns While using the internet (largely during the night time time) to wherever i’m purchasing 22 Mbps when it's going to sometimes fall right down to 4.
Atleast your set up male showed up! lol! mine hardly ever did! But tried out to assert he did Which he couldn’t do it!
time warner purchaser service sucks! over an hour to talk to a supervisor and he place me on keep for 15 minutes to tell me I have to simply call again in the course of business hrs to get somebody check here in the United states to mention my challenge! wow this corporation sucks !
Lately I been given a letter from time warner that they're going to boost my Invoice. I went by this not to long ago and we labored something out. I do know right now that whenever they raise my Monthly bill once more I am seeking for one more community for each internet and cable This is often ridicules perhaps if they might Stop managing these specials for 89.
in which to get started on. . .I have lots of time. I have been WAITING for 30 more info times to possess cable and internet mounted. I believe I have spoken to EVERY shopper care person who is used with Time Warner ! and another time was supplied now to obtain tech come and I identified as to confirm “so sorry with the inconvenience that's tomorrow” and every time I contact in I really have to punch in or say my phone number and say it all over again to the customer care (who doesn’t care) then placed on keep and after that transfer.
trying to use my internet on Samsung TV. Utilised numerous times just before. It now says I have Network Interference transpired try back later. re-booted router and modem. Is this my modem/router or my Television? Need aid get more info thanks
Why is the interaction procedure In this particular place taking place the drain ? Can it be quite possibly mainly because they have monopoly or duopoly, just ripping us all off.
I’m a brand-new client who was slated to obtain my service currently (five/twenty five/2013). The installer won't show so I get in touch with The shopper service line and describe your situation. Needless to say the representative was rude and said which they known as my number and no person answered.